PRIVACY POLICY
Bubba's Detailing
Last Updated: April 2026
Bubba's Detailing ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, book a service, or communicate with us.
1. INFORMATION WE COLLECT
When you book services, contact us, or opt in to SMS communications, we may collect:
- Full name
- Phone number (mobile and/or home)
- Email address
- Physical address or service location
- Vehicle information (make, model, year)
- Service history and preferences
- Payment information (processed securely through third-party providers)
2. HOW WE USE YOUR INFORMATION
We use your personal information to:
- Schedule and provide auto detailing services
- Send appointment confirmations and reminders
- Send post-service customer-care messages (a brief check-in confirming the service met your expectations)
- Communicate service updates when needed
- Process payments
- Respond to inquiries and support requests
- Improve our services and customer experience
3. SMS/TEXT MESSAGING
- When you submit your phone number through our online booking form, we may use it to send transactional and customer-care text messages related to your service.
- By providing your phone number, you consent to receive automated text messages from Bubba's Detailing, including booking confirmations, appointment reminders, and post-service customer-care messages.
- No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
- Message frequency varies based on your service activity. Message and data rates may apply.
- You can opt out at any time by replying STOP to any message. Reply HELP for help or contact us at (202) 718-1683.
- Consent to receive text messages is not a condition of purchase or service.
- Messages currently sent through this program include: booking confirmations, day-before appointment reminders, and post-service customer-care check-ins. If we add additional message categories in the future (such as promotional offers), this policy will be updated and consent will be obtained where required.
4. INFORMATION SHARING
We DO NOT sell, rent, trade, or share your personal information, including your phone number, with third parties for their marketing purposes.
We may share information only:
- With service providers who help us operate our business (payment processors, scheduling and messaging software) under strict confidentiality agreements
- If required by law or legal process
- To protect our rights or safety
5. COOKIES AND TRACKING
Our website may use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where our visitors come from. Cookies are small text files stored on your device. You can control cookies through your browser settings. Disabling cookies may affect some website functionality but will not impact our SMS services.
6. DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.
7. DATA RETENTION
We retain your personal information for as long as necessary to provide services and fulfill the purposes described in this policy, or as required by law.
8. YOUR RIGHTS
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of SMS communications at any time by replying STOP
To exercise these rights, contact us at prestigeprofitsllc@gmail.com.
9. STATE PRIVACY RIGHTS (CALIFORNIA, VIRGINIA & OTHER STATES)
Residents of California (CCPA/CPRA), Virginia (VCDPA), and other states with comprehensive privacy laws have additional rights regarding their personal information:
- Right to Know / Access: You may request a copy of the personal information we have collected about you, including the categories of information, sources, purposes, and any third parties we shared it with.
- Right to Correct: You may request correction of inaccurate personal information.
- Right to Delete: You may request deletion of your personal information, subject to legal exceptions (such as records we must retain for tax or legal-compliance purposes).
- Right to Opt Out of Sale or Sharing: We do not sell your personal information and we do not share it for cross-context behavioral advertising. There is no "sale" of personal information for you to opt out of.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.
Categories of personal information we collect: identifiers (name, phone, email, address), commercial information (service history), vehicle information, internet activity (cookies), and payment information (processed by third-party providers).
Retention period: Personal information is retained for the duration of the customer relationship plus seven (7) years for tax and recordkeeping purposes, or longer where required by law.
How to submit a request: Email prestigeprofitsllc@gmail.com or call (202) 718-1683. We will respond within the time period required by applicable law.
10. CHILDREN'S PRIVACY
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
11. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance.
12. CONTACT US
If you have questions about this Privacy Policy or our data practices:
Bubba's Detailing
Email: prestigeprofitsllc@gmail.com
Phone: (202) 718-1683
Address: 4418 3rd St NW, Washington, DC 20011
Website: bubbas-detailing.com